IT Consulting

Transforming Business & Aligning IT

We work hard to understand the individual needs of all our customers, delivering specially tailored solutions to meet and exceed their business expectations.

We continually review the current IT landscape and work with several key partners and without spreading ourselves too thin, ensuring the partners we work with are able to support us and more importantly, you and ensure that our solutions provide positive business outcomes and importantly reduce both risk and cost.

As an independent IT consultancy, we offer unbiased and impartial advice to small and medium businesses across the UK. Several customers work with us purely to vet and review IT Solutions recommended and provided by incumbent IT Partners, ensuring that any solution is right for the business and fit for purpose.

Mercia ITS - IT Consulting

Embrace a flexible, tailored managed IT Support service for Small, Medium or Enterprise organisations

Mercia ITS - IT Consulting

Our Consulting Approach follows a core methodology dubbed
DDIM (Discover, Design, Implement & Manage).

This ensures that every service/solution goes through the same core process

Enabling us to verify that every solution/service suits your business needs, not ours!

  • Discover – Understand your needs and identify the right solutions
  • Design – Working with you, we need to ensure that the right solution is designed to meet your business needs and that it resolves any potential issues currently being faced
  • Implement – Ensure that the solution can be implemented on time, with the right support and with as little disruption as possible
  • Manage – Determine the process to manage the project and the solution and ensure all teams are continually updated

Describe your problem

We begin with sitting down with you to really understand how your business works. We’ll ask all the right questions, including some you may not have previously considered, and because we don’t use jargon we’ll explain everything in a way you’ll find easy to understand. Once we’ve established your key requirements we’ll then begin the process of a careful and practical investigation of your entire network, quickly and explaining determining the next steps.

We’ll also look at any other pain points and identify areas that might demand urgent attention and a quick resolution, immediately devising practical strategies and suggesting appropriate upgrades. We’ll handle everything from detecting and filling holes in your network’s security to creating shortcuts to enhance your company’s performance, putting together a successful action plan in no time.

Our team discovers exactly what your requirements are, and instinctively know what sort of solution will best serve your business- which brings us to the next pertinent stage of our methodology.

Help and advice

Armed with detailed analyses of your requirements we can then brainstorm a comprehensive action plan which will tackle your specific needs/challenges.

Our team of highly trained and accredited professionals are able to draw from a broad base of design knowledge and past successes to provide you with holistic and practical solutions.  Like every other stage of the process, we’ll consult with you throughout so you’ll always know exactly what to expect and when.

We always keep your requirements and budget in mind.

Solution Delivery

The most hands-on phase of our consultation, the Implementation phase combines the skills and knowledge of our highly qualified project managers, site supervisors and installation technicians.

We insist that all projects are handled with the highest levels of competency and professionalism and with full collaboration with you and your team. This commitment to totally transparent communication means you’ll never be left wondering what’s happening and when. We can also be shadowed or shadow your staff to assist with any requirements for knowledge transfer.

You can be assured of timely, successful delivery with no unnecessary problems, delays or expense (unless unforeseen), but that’s just the beginning!

Solution Delivery

The most hands-on phase of our consultation, the Implementation phase combines the skills and knowledge of our highly qualified project managers, site supervisors and installation technicians.

We insist that all projects are handled with the highest levels of competency and professionalism and with full collaboration with you and your team. This commitment to totally transparent communication means you’ll never be left wondering what’s happening and when. We can also be shadowed or shadow your staff to assist with any requirements for knowledge transfer.

You can be assured of timely, successful delivery with no unnecessary problems, delays or expense (unless unforeseen), but that’s just the beginning!

Consulting for today's business challenges:

  • Virtual CIO / Interim IT Director – acting as / complimenting existing
  • Security & Data Protection – Business & Regulatatory compliance reviews including planning for GDPR in 2018
  • Business & IT Architecture – Successfully drive IT-enabled business transformation
  • IT Performance – Optimise your IT infrastructure and enhance business performance
  • Strategic / RAG Review – Reviewing and Understanding your strategic challenges and future plans – risk report
  • Cloud Advisory Services – Review and Understand the best cloud solutions fit your business
  • Business Continuity – Understand the impact of disaster and recovery process
  • Virtualisation and Virtual Desktop Infrastructure – Review and Implement Converged, Virtualised and VDI solutions
  • Identity Access Management – Consulting and Implementation services
  • Server / Desktop Implementation – implementation and management services

how can we help?

We use cookies to improve the usability of our website and may ask for personal data to enhance your experience.